SH Valencia Palace

Great location within walking distance of the main city shops & restaurants and also the city of the arts & sciences. Lovely spacious rooms. The hotel also gave us free bottles of water every day which was very much appreciated!

I loved everything about this hotel - it’s not often we get such a great experience.

The hotel is well positioned for easy access to the city and beach. It’s beautifully decorated and so much attention is given to the finer details (cold Water in reception as an example). The rooms are a bit dated but spacious and comfortable. The staff were exceptional. From the front deskt to the housekeeping teams. Generous breakfast buffet too, and the rooftop restaurant had a really delicious looking menu. We used the spa facilities which were very luxurious and the pool was very welcome to cool off in at the end of the day.

The rooms were nice and clean. We loved the hats we received upon arrival (Photo attached) lol. The staff upon our arrival was very kind and helpful!

I liked the room layout, very spacious, bathroom separated from room by two sets of doors, so good for privacy. Lovely view. Staff were generaly friendly/helpful, and the breakfast was good, On the other hand: There is a distinct sewage smell coming into the bathroom and room, most likely from the waste pipes. While the bathroom was very well cleaned, the bedsheets were unfortunatley not. The AC started making a loud rattling noise the second day we were there, The wi-fi really doesn't work inside the room. The "Business centre" is situated in the open reception hall, so not great for trying to get work done or do online meetings. In-room safe was broken too, and the window curtains are not black-out. All a bit surprising in a 5* hotel.